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Customer Reviews.

sales

5

As above

08 May 2019

service

1

First service complete

07 May 2019

sales

5

The team were great, they gave us time and we didn't feel pressurised at all

06 May 2019

sales

5

I couldn't recommend Westerly MINI Yeovil enough. Great service.

02 May 2019

sales

5

We were dealt with by Jack this time, and he was very helpful. Alex, our previous sales assistant from 5 years ago when we brought our first Mini is now a manager in the showroom and he was very friendly as well. It was good to be remembered!

29 April 2019

service

3.5

My tyres passed the MOT with 'advisable' so went to tyre specialist and was surprised that their recommendation to change 'within the week', one tyre was outside the legal requirement and one needed alignment as tracking was out.

25 April 2019

service

4

Quick and courteous.

23 April 2019

sales

4

Everything was fine at Westerly, Gareth Eveleigh always returned my calls and kept me updated on delivery dates.

09 April 2019

sales

5

Staff are extremely helpful and know what they are talking about. Alex, Gareth and Oscar are excellent

09 April 2019

sales

5

Delivered over and above!

09 April 2019

sales

5

Jack made the whole experience easy.

08 April 2019

sales

4

A very pleasant experience

08 April 2019

sales

5

Always helpful and always trying to help

08 April 2019

sales

5

Very clear communication on the car and the deal.

08 April 2019

sales

5

The salesman I saw was very easy to work with and he was backed by his manager. I felt they wanted to make the process work well for me and were helpful and friendly through out

08 April 2019

service

5

I like the way you give a video of the car being checked over.

07 April 2019

sales

4

Good

06 April 2019

sales

5

Satisfied with the professional service but as stated above I would have liked a better px trade in and financial arrangement.

05 April 2019

sales

5

Gareth Eveleigh has been excellent from start to finish. Very helpful and clearly knew his job.

05 April 2019

service

5

Fast friendly service

05 April 2019

service

4

As above

02 April 2019

sales

5

Salesman Gareth Eveleigh at Westerley Yeovil Mini, was fantastic, also Manager too. Thet listened to our needs and Gareth was fantastically helpful throughout making the whole process fun and easy !

01 April 2019

service

5

Car was serviced and cleaned...all good

01 April 2019

service

3

Not usual standard, wasn't called to say when collecting until day of collection even though I called and was told they would call me back. No call to say work complete and car returned I called on the Friday to find out if all done and returned

30 March 2019

service

5

Fast and efficient service plus very pleasant staff

29 March 2019

service

5

Car is cleaned and service professional

29 March 2019

sales

5

Pleasant, helpful and efficient staff. They advised me about viewing a colour at another mini garage which meant I made the best purchase. They advised me about possibility of roof colour spray.

27 March 2019

service

5

The two salesmen ( Andy, 1&2) two good people

26 March 2019

service

5

all done quickly

26 March 2019

service

3

Usually very satisfied but on this occasion a 1 hour MOT took 3 1/4 hours due to computer crash !

25 March 2019

sales

5

Good communication. Friendly service and kept well informed.

25 March 2019

service

5

Good communications and standard of work.

24 March 2019

sales

5

Very helpful

23 March 2019

service

4

It was an MOT not a service

22 March 2019

sales

5

Choice and purchase made very easy by the staff. They kept me up to date with the build. Contacted me by phone and email to update on the progress. Delivered on time. They were able to fit in appointments around my work schedule.

22 March 2019

service

4

Didn't get all the answers to my questions (Material/webbing coming out of back windows)

21 March 2019

sales

5

Jack was very professional and helpful throughout

19 March 2019

service

4

All done as promised.

17 March 2019

service

4

Efficient, pleasant, responsive

15 March 2019

sales

3

Regrettably, the 3 star, rather than 5 is that the inside wasn't cleaned properly, and a cut in the centre console, means it needs replacing. A shame as otherwise a very pleasant sales/purchase experience, and my second Mini.

14 March 2019

service

5

Always friendly staff. Pleasant environment to wait in. I drive an hour to go to this particular garage - even though there is one less than 1/2 hour away.

11 March 2019

sales

5

Very friendly and relaxed experience. Good trade in deal. Didn't feel pressurised into buying the car or any of the products available with the car but was well advised. Full tank of petrol on delivery was very much appreciated.

11 March 2019

sales

5

Very helpful, polite and patient. Good product knowledge.

10 March 2019

service

5

Customer always given full explanation of work carried out and further work required.

01 March 2019

service

5

Unfortunately I arrived later than expected but the service manager got the servicea done much quicker than I anticipated. Nice to know everything is in good condition.

19 February 2019

service

5

I think the answer speaks for itself.

18 February 2019

service

4

Polite staff, pleasant surroundings (but waiting area needs more heat - I recently froze). They detail the health of your car in an understandable way. But, if you ring do not expect them to get back to you/quickly - it is best to hang on the line