SERVICE

4.5

NEW CAR SALES

5.0

64 ratings and 32 comments received in the last 90 days.

09 June 2022

The car is everything that I had hoped for. The sales executive Jack Dean was excellent throughout. Bearing in mind the difficulty of getting parts, Jack was always prepared to give the not so pleasant news with regards to the delay. Thanks.

06 June 2022

They always phoned back when promised and were more than happy to answer any questions. Gareth was always very friendly and professional. All the team at Westerly seem to enjoy what they do. Many thanks.

26 May 2022

Clear concise communication and kept us well informed throughout.

19 May 2022

The Sales Executive was very pleasant with though out the experience. I was kept up-to-date at every stage. With the recent delays, I was very excited that the car was ready for collection. I have a been customer of Mini and BMW for 25+ years

11 May 2022

Great handover experience

10 May 2022

I felt I could enquire at anytime if I had any queries or questions and would always receive friendly and professional service. Nothing was too much trouble.

10 May 2022

There was nothing else that could be done to make the process any easier or more pleasant

10 May 2022

Always being updated of any changes

09 May 2022

I was happy with the information given and care taken of me and my needs.

05 May 2022

All great and worked hard to deliver the car

13 June 2022

Courteous, empathetic and fair

11 June 2022

Easy to book in. Good customer service.

10 June 2022

Nothing negative happened!

09 June 2022

Westerly got my car in straight away and work was carried out quickly with exceptional service

07 June 2022

great service

06 June 2022

What I would expect of bmw

06 June 2022

Kept us well informed throughout the process

04 June 2022

Helpful honest reliable car always returned clean fresh and with brighter performance. Safety check and any adjustments needed made.

02 June 2022

Got full report & video too

30 May 2022

Simple to arrange on a convenient date and time

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