OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
121 ratings and 68 comments received in the last 90 days.
15 March 2024
Great service
11 March 2024
A concern I had was given considerable attention and rectified. I also appreciated the set of mats, given as a goodwill gesture. Thank you!
11 March 2024
clockwork
10 March 2024
Again excellent service
09 March 2024
Kept informed at all times on the progress of delivery. The sales rep was very helpful in answering any questions and was a real pleasure to deal with.
07 March 2024
I was very pleased by the way Courtney conducted the entire transaction,
07 March 2024
Just superb all round
06 March 2024
This is the third mini I have bought from Yeovil centre. The staff are very knowledgeable and friendly. They are responsive and professional. I was satisfied with the deal.
29 February 2024
No silly sales tactics, just honest advice
21 March 2024
Won't bother again , too much like hard work
20 March 2024
Service and MOT fairly expensive for electric vehicle which is already pricier to purchase.
20 March 2024
All went smoothly, and the car seems ok since
20 March 2024
Finished 2 hours earlier than expected and was cheaper than originally quoted when I booked 4 weeks earlier ! What's not to like ??????
05 March 2024
Nothing was too much trouble in the Yeovil dealership. Ellis was particularly outstanding. Thank you
01 March 2024
Good service.
28 February 2024
Had brake pads and discs replaced on 23rd February only to be informed that a service is due in March, a mere 7 days later. Would have been preferable to Vertu and myself to have these both done at the same time.
27 February 2024
Again, very helpful and kept in contact
26 February 2024
See above
24 February 2024
I was treated very well by all the staff, who were very pleasant.
21 March 2024
So easy to deal with