Good quality service
Good quality service
Excellent customer service
My service was dealt with professionally
Always very smooth and they always keep you upto date with what is going on with your order.
Couldn't fault it
Good communications from helpful staff as above.
Made the purchase very easy from start to finish. Handover was as long as I needed. I find all the sales team know the Mini product so well I drive off feeling very confident and love the Mini experience.
No reason not to be. I arrived early but this wasn't a problem. I received a phone call once my car was ready to be collected (left a voicemail as I missed call). I arrived later, again not a problem. Work completed. Everyone polite and courteous as
Everyone was helpful and friendly
Sarah kept me fully informed even during difficult circumstances with lockdown - everything was really easy
Gareth was very helpful and fun to interact with. Very social and approachable
Very accommodating with time of service.
Usual excellent prompt service
We were very pleased with the whole process of changing our car from our initial email enquiry to Westerly Mini at Yeovil. Particularly our sales representative Gareth Eveleigh
carried out in good time and the staff were friendly and helpful
Always service delivered with professionalism and curtesy.
Because they were great
Excellent all round serice
Everything went smoothly - customer service was very good
It was easy and fast.
They listen to my requirements and were so helpful at all stages
Friendly and efficient
Everything completed as was expected
Jack Dean at Westerly MINI was very good - helpful, kept me informed, sorted everything out, delivered the car to me by the date and time I needed it for.
Taking delivery during COVID - 19 was not a normal experience, the dealership did everything they could to make the whole process as smooth as possible. There were many calls and e-mails following up and visits we made to ensure were happy
Despite COVID, the purchase and delivery was fine with no problems.
Helpful and courteous staff, always professional and a fair trade in price for my previous mini.
Despite the pandemic the service was excellent
Gareth kept us up to date with everything along the way. He made sure that the car was everything we needed it to be. He explained everything we needed to know and told us to call if we had any questions.
Car collected and returned, driver covered and cleaned all moving parts including my key
I have already mentioned I was happy with my experience
As the scale indicates, completely satisfied. The mot was provided within the time frame given and staff were available for payment and collection of my mini so that I could leave promptly.
I really appreciated the facility of having my car picked up and delivered back to my home. The cost of the MOT was competitive and it was a nice bonus to have the car valeted
Service and Mot both excellent - no fuss service.
Staff always so helpful and friendly.
Really good garage that always go the extra mile
Ease of booking, helpful staff, good feedback on video, car returned clean and fresh. Time spent waiting was exactly as I was told it would be.
Very professional and friendly service.