Very helpful friendly staff
Very helpful friendly staff
Very polite and courteous staff and the detailed observations and video by service staff was first class
Recall was completed
It was a routine service, which was completed as expected and the car was ready when l went to collect. Staff that l dealt with seemed friendly and efficient.
Prompt and courteous
Just polite helpful service
The wait to get my car back was a little longer than expected
Jessica made the whole experience buying a new car very comfortable ,easy and pleasant experience.
Mini customers appear to be treated with less respect than BMW customers. We were put out by a Mini programming issue that required our brand new vehicle to be off the road for over 3 hours and Joanne was made to feel you were doing her a favour.
I think I answered that question in the last box. It was nice to have my car washed ????
Always a good experience in attending Westerly Yeovil
Couldn't have been easier to make the purchase.
From arrival to leaving very well treated
They were quick and polite and let me wait while they did the service .
Polite and friendly staff.
The two employees who I dealt with went out of their way to help.
The car wash post service was not good still dirty externally
Our initial visit with Jack Dean has been a pleasant one, there was no pressure of a hard sale. He was polite, and accommodating. Our purchase has been handled professionally by Jack and Alex. Thank you both for all your help.
Delivery times were a little hit and miss possibly due to having some items fitted.
Gareth and the rest of the crew at mini Are attentive and welcoming makes you feel comfortable! Compared to next door BMW where I feel unwelcome
Once I got the car to you - you communicated clearly about actions and costs. I think it is quite unreasonable to charge £75 to run diagnostics
Helpful and amenable staff.
Kept up to date and it arrived as planned.
Very helpful and knowledgeable salesman (Jack) and all other staff could not have been better.
Nothing was too much trouble
Great staff, very helpful.
Phoned when car was ready, cleaned & thorough.
Made very easy garath was very helpful and kept me updated
The salesman, Jack Dean, was extremely good and did everything he could to help make the purchase process easy.
Jack, my salesman, was excellent.
Service was completed in time agreed and as explained.
Always a pleasure ordering my new Mini - this is no.4
It was everything you said and more
The salesman could not have done more
My mini was collected and returned to me within 7 hrs by a driver. It meant that I could carry on as normal.
Because I am really enjoying my new car now that I am feeling more confident. I haven't driven an automatic for many years so it feels strange but is getting more 'normal' every day. I am starting to love it!
Longer wait than originally advised
Was all chilled and easy.