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Customer Reviews.

sales

5

Everything I was informed about was done without any problems

11 January 2022

sales

5

Very professional, clearly explained the process and very thorough handover. Thank you Gareth

11 January 2022

sales

5

Jack Dean is an excellent & very personable salesman. He goes above and beyond. This is the second car I've bought and Jack has sold me both. My experience with him made the decision to purchase again very straightforward as he makes everything easy.

10 January 2022

service

4

The service was good and completed in on time. The car was very clean when we received it this time.

09 January 2022

sales

5

From first contact we have been treated as valued. We were kept informed throughout the process and were happy throughout.

06 January 2022

sales

5

As usual an enjoyable experience

03 January 2022

service

4

Dealing the service dept was a hassle free experience

01 January 2022

service

5

Very satisfied as it was even given back to me clean!!

01 January 2022

service

5

Work completed within time while I waited

31 December 2021

service

3

Completed on time but quite expensive

29 December 2021

sales

5

Jack was excellent in dealing with our enquiries. We felt relaxed throughout the experience.

29 December 2021

sales

5

The sales guy was excellent. Not pushy. He answered all my questions with knowledge.

29 December 2021

sales

5

Easy to deal with no pressure great service from Gareth

28 December 2021

sales

5

Very helpful

26 December 2021

sales

5

Excellent customer service, not pushy and the deal was sealed in a stress free manner.

26 December 2021

service

5

Easy to organise Good communication Convenient

25 December 2021

service

5

Very good overall customer experience

22 December 2021

service

5

Just excellent

20 December 2021

service

5

Found the fault and fixed it quickly

19 December 2021

service

4

no problems

19 December 2021

sales

5

Slight delay in delivery but that was due to a worldwide shortage of micro chips. Friendly, helpful staff who helped me through the options available and kept me advised of progress

18 December 2021

service

5

Good and effective customer service and car service.

18 December 2021

sales

5

Sarah was very helpful & kept me informed throughout the process

17 December 2021

sales

5

Having moved away from the area we asked for the car to be delivered and nothing was too much trouble.

14 December 2021

service

5

Very friendly and helpful staff, quick service and very efficient.

13 December 2021

sales

5

Excellent customer service.

13 December 2021

service

5

I was sent a little video

12 December 2021

service

5

Excellent service

10 December 2021

sales

5

Again excellent sales person , a good choice of new and used cars despite current shortages

08 December 2021

service

5

All efficient always

08 December 2021

sales

4

Jack has been very helpful and kept me updated

05 December 2021

sales

5

Everything went very smoothy without feeing rushed , new features of the car explained

03 December 2021

sales

5

Gave me constant updates on my car and kept me in the loop

30 November 2021

sales

5

An enjoyable experience, despite the production delays. Kept well informed during the delay and benefitted in the increase of traded in vehicle value.

30 November 2021

sales

5

Lovely salesman

30 November 2021

sales

5

Was delayed but we were kept up to date.

29 November 2021

service

5

The car is collected and brought back when service is finished so very convenient for me

27 November 2021

service

5

Mini returned ahead of time. Good customer interface by Mini team. Video update on inspection appreciated.

26 November 2021

service

5

Great quick service.

23 November 2021

service

5

Knowledgeable friendly staff

23 November 2021

sales

5

I was given comprehensive information which allowed me to make an informed decision on which mini best suited my circumstances. Sarah was extremely professional, knowledgeable and patient, at no time did I feel under pressure to make a hasty choice.

22 November 2021

service

5

Completely satisfied, and appreciated the video.

22 November 2021

sales

5

The purchasing experience was extremely straightforward; it was refreshing to purchase a car with out any 'pressure' to complete a deal or purchase add ons.

12 November 2021

sales

5

Excellent service through from decision to buy to delivery of car

12 November 2021

service

5

Easy to arrange, service completed timeously and to a high standard.

10 November 2021

service

5

Car picked up and returned clean

09 November 2021

service

5

I was notified of what was involved and when to collect Very efficient

07 November 2021

service

5

Very satisfied phone and sent a video of my car I said I wanted it back by a certain time and it was all ready when I went to pick it up.

07 November 2021

service

5

I'm about 45 minutes drive from Westerly so it's really helpful to have my car collected. I had a useful telephone dialogue with the service centre and its always nice to have the car valeted before return. (I also enjoyed the video and commentary)

06 November 2021

sales

4

Our Sales rep was excellent