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Customer Reviews.

service

5

Good quality service

05 January 2021

sales

5

Excellent customer service

04 January 2021

service

4

My service was dealt with professionally

03 January 2021

service

5

Very professional

02 January 2021

sales

5

Always very smooth and they always keep you upto date with what is going on with your order.

01 January 2021

service

5

Couldn't fault it

01 January 2021

service

5

Good communications from helpful staff as above.

29 December 2020

sales

5

Made the purchase very easy from start to finish. Handover was as long as I needed. I find all the sales team know the Mini product so well I drive off feeling very confident and love the Mini experience.

28 December 2020

service

5

No reason not to be. I arrived early but this wasn't a problem. I received a phone call once my car was ready to be collected (left a voicemail as I missed call). I arrived later, again not a problem. Work completed. Everyone polite and courteous as

24 December 2020

service

5

Everyone was helpful and friendly

24 December 2020

service

5

Good service

22 December 2020

sales

5

Sarah kept me fully informed even during difficult circumstances with lockdown - everything was really easy

21 December 2020

sales

5

Gareth was very helpful and fun to interact with. Very social and approachable

19 December 2020

service

5

Very accommodating with time of service.

12 December 2020

service

5

Usual excellent prompt service

10 December 2020

sales

5

We were very pleased with the whole process of changing our car from our initial email enquiry to Westerly Mini at Yeovil. Particularly our sales representative Gareth Eveleigh

08 December 2020

service

5

carried out in good time and the staff were friendly and helpful

06 December 2020

service

5

Always service delivered with professionalism and curtesy.

03 December 2020

service

5

Brilliant service

02 December 2020

service

5

As above

26 November 2020

sales

5

Because they were great

22 November 2020

service

5

Excellent all round serice

22 November 2020

service

5

Everything went smoothly - customer service was very good

21 November 2020

service

5

It was easy and fast.

20 November 2020

sales

5

They listen to my requirements and were so helpful at all stages

19 November 2020

service

5

Friendly and efficient

17 November 2020

service

5

Everything completed as was expected

16 November 2020

sales

5

Jack Dean at Westerly MINI was very good - helpful, kept me informed, sorted everything out, delivered the car to me by the date and time I needed it for.

16 November 2020

sales

5

Taking delivery during COVID - 19 was not a normal experience, the dealership did everything they could to make the whole process as smooth as possible. There were many calls and e-mails following up and visits we made to ensure were happy

14 November 2020

sales

5

Despite COVID, the purchase and delivery was fine with no problems.

11 November 2020

sales

5

Helpful and courteous staff, always professional and a fair trade in price for my previous mini.

09 November 2020

sales

5

Despite the pandemic the service was excellent

09 November 2020

sales

5

Gareth kept us up to date with everything along the way. He made sure that the car was everything we needed it to be. He explained everything we needed to know and told us to call if we had any questions.

09 November 2020

service

5

Car collected and returned, driver covered and cleaned all moving parts including my key

09 November 2020

service

5

I have already mentioned I was happy with my experience

07 November 2020

service

5

As the scale indicates, completely satisfied. The mot was provided within the time frame given and staff were available for payment and collection of my mini so that I could leave promptly.

02 November 2020

service

5

I really appreciated the facility of having my car picked up and delivered back to my home. The cost of the MOT was competitive and it was a nice bonus to have the car valeted

01 November 2020

service

5

Service and Mot both excellent - no fuss service.

01 November 2020

service

5

Brilliant service

01 November 2020

service

5

Staff always so helpful and friendly.

27 October 2020

service

5

Really good garage that always go the extra mile

23 October 2020

service

5

Ease of booking, helpful staff, good feedback on video, car returned clean and fresh. Time spent waiting was exactly as I was told it would be.

22 October 2020

sales

5

Very professional and friendly service.