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Customer Reviews.

service

5

Very helpful friendly staff

08 September 2019

service

5

Very polite and courteous staff and the detailed observations and video by service staff was first class

07 September 2019

service

5

Recall was completed

03 September 2019

service

5

Excellent service

02 September 2019

service

5

It was a routine service, which was completed as expected and the car was ready when l went to collect. Staff that l dealt with seemed friendly and efficient.

02 September 2019

service

5

Prompt and courteous

01 September 2019

service

5

Just polite helpful service

30 August 2019

service

4

The wait to get my car back was a little longer than expected

27 August 2019

sales

5

Jessica made the whole experience buying a new car very comfortable ,easy and pleasant experience.

27 August 2019

service

1

Mini customers appear to be treated with less respect than BMW customers. We were put out by a Mini programming issue that required our brand new vehicle to be off the road for over 3 hours and Joanne was made to feel you were doing her a favour.

17 August 2019

service

5

I think I answered that question in the last box. It was nice to have my car washed ????

15 August 2019

service

5

Always a good experience in attending Westerly Yeovil

13 August 2019

sales

5

Couldn't have been easier to make the purchase.

07 August 2019

service

5

From arrival to leaving very well treated

05 August 2019

service

5

They were quick and polite and let me wait while they did the service .

02 August 2019

service

5

Completely satisfied

31 July 2019

service

5

Polite and friendly staff.

31 July 2019

sales

5

The two employees who I dealt with went out of their way to help.

30 July 2019

service

3

The car wash post service was not good still dirty externally

28 July 2019

sales

5

Our initial visit with Jack Dean has been a pleasant one, there was no pressure of a hard sale. He was polite, and accommodating. Our purchase has been handled professionally by Jack and Alex. Thank you both for all your help.

26 July 2019

sales

3.5

Delivery times were a little hit and miss possibly due to having some items fitted.

25 July 2019

service

5

Gareth and the rest of the crew at mini Are attentive and welcoming makes you feel comfortable! Compared to next door BMW where I feel unwelcome

22 July 2019

service

4.5

Once I got the car to you - you communicated clearly about actions and costs. I think it is quite unreasonable to charge £75 to run diagnostics

22 July 2019

sales

4

Helpful and amenable staff.

19 July 2019

sales

5

Kept up to date and it arrived as planned.

18 July 2019

sales

5

Very helpful and knowledgeable salesman (Jack) and all other staff could not have been better.

16 July 2019

sales

5

Nothing was too much trouble

16 July 2019

sales

5

Great staff, very helpful.

14 July 2019

service

5

Phoned when car was ready, cleaned & thorough.

08 July 2019

sales

5

Made very easy garath was very helpful and kept me updated

08 July 2019

sales

5

The salesman, Jack Dean, was extremely good and did everything he could to help make the purchase process easy.

08 July 2019

sales

5

Jack, my salesman, was excellent.

06 July 2019

service

5

Service was completed in time agreed and as explained.

01 July 2019

sales

5

Always a pleasure ordering my new Mini - this is no.4

27 June 2019

sales

5

It was everything you said and more

27 June 2019

service

5

as expected

25 June 2019

sales

5

The salesman could not have done more

25 June 2019

service

5

My mini was collected and returned to me within 7 hrs by a driver. It meant that I could carry on as normal.

24 June 2019

sales

5

Because I am really enjoying my new car now that I am feeling more confident. I haven't driven an automatic for many years so it feels strange but is getting more 'normal' every day. I am starting to love it!

24 June 2019

service

3

Longer wait than originally advised

21 June 2019

sales

5

Was all chilled and easy.