Well informed and prompt service
Well informed and prompt service
The Sales Executive was very pleasant with though out the experience. I was kept up-to-date at every stage. With the recent delays, I was very excited that the car was ready for collection. I have a been customer of Mini and BMW for 25+ years
Great handover experience
Always being updated of any changes
I felt I could enquire at anytime if I had any queries or questions and would always receive friendly and professional service. Nothing was too much trouble.
There was nothing else that could be done to make the process any easier or more pleasant
I was happy with the information given and care taken of me and my needs.
Was able to wait. Coffee provided. Although in past years biscuits were provided too!
All great and worked hard to deliver the car
I was very satisfied, was given regular updates on the progress of the car/ due date, even though the date changed & was a bit later than expected, we were kept in the loop
couldnt have asked for more
Sarah Copeland was exceptional, I have dealt with her since 2018 with my first mini. She is thorough, helpful, keeps you up to date with every step. Cannot fault her friendly attentive service. She is a credit to Westerly Yeovil.
MOT completed in the time given, car returned washed and vacuumed. Excellent attention from staff
Easy to plan Pleasant staff
The team at Westerly Yeovil were excellent.
Efficient and courteous service
Delightful sales person (Jack Dean) no question unanswered, a complete joy from start to finish
My car was collected from my home brilliant service helping me as I was working on that day
My car went in for an MOT. Picked it up at the "said" time, there was no delay or waiting around.
My first mini and certainly won't be my last!
Very helpful and porfessional service
Gareth, our salesman, was lovely. Not pushy but clearly loved the product he was selling. Very happy with the service
Very friendly and helpful staff and keep you informed. Service technicians efficient and informative. Love the short videos they provide showing the condition of the vehicle from the underneath. Car beautifully cleaned. Can't fault anything
Collection on time, clear details of MOT requirements. Friendly staff
Alex personally looked after us from order to collecting our new MINI. Keeping us up to date with progress and was happy to help with any questions/queries we had along the way and in his absence his colleagues also a pleasure to deal with.
Even though covid delayed the manufacture of the car and it was a long wait, we felt completely kept in the loop with how things were going. Sarah was very professional but also very friendly and kind
Friendly staff, really helpful and accommodating.
Hand over by Jack was excellent as was the whole buying experience.
Gareth was very helpful and took a lot of time to make sure I was happy with the car
They were friendly staff and very helpful
Yeovil were helpful and looked after us.
Fantastic service from beginning to end. More companies need to take note, I was treated brilliantly by Oliver who helped me with the problems I had with my mini.
Excellent feedback from the Technician Jo Holloway, with the video
No hiccups at all looked after very well
No complaints and car was returned vacuumed and clean
I didn't have it serviced this time as I had not done enough miles since my last service, However, I had an MOT which went well and came back nice and clean.
you have always been helpfull in every way